Shipping & Returns
SHIPPING INFO
ALL ORDERS ARE SHIPPED/DELIVERED FOR FREE IN THE USA
ALL ORDERS THAT ARE RETURNED BY THE USPS AND/OR UPS THAT ARE SHIPPED TO THE ADDRESS FURNISHED AT THE TIME OF ORDER, BUT ARE RETURNED DUE TO CUSTOMER INPUT/ADDRESS ERRORS, WILL BE REFUNDED THE ORDER TOTAL LESS THE ACTUAL SHIPPING WE PAID TO SEND IT TO THE ADDRESS SUPPLIED.
OR, WE WILL BE MORE THAN HAPPY TO RESHIP THE ORDER TO THE CORRECT SUPPLIED ADDRESS WITH THE PAYMENT OF AN ADDITIONAL RESHIPPING FEE.
THIS INCLUDES ORDERS THAT ARE RETURNED DUE TO CUSTOMERS "FORGETTING" TO ADD/INPUT/FURNISH THEIR APARTMENT NUMBERS, CORRECT ZIP CODE, CORRECT ADDRESS SPELLING, SUITE NUMBERS ETC.
WE DO NOT SHIP OUTSIDE THE USA.
RETURNS/REFUNDS
At GetChia.com & EquineChia.com our refund policy is 100% satisfaction guaranteed.
If you are not completely satisfied, please contact us for an authorized return within 30 days of your order.
No Re-Stocking fee is charged, but:
YOU WILL BE RESPONSIBLE FOR RETURN SHIPPING AND YOUR REFUND WILL BE LESS THE ACTUAL SHIPPING COSTS PAID TO SHIP YOUR ORDER TO YOU!
PLEASE NOTE:
ALL ORDERS THAT ARE RETURNED BY THE USPS AND/OR UPS THAT ARE SHIPPED TO THE ADDRESS FURNISHED AT THE TIME OF ORDER, BUT ARE RETURNED DUE TO CUSTOMER INPUT/ADDRESS ERRORS, WILL BE REFUNDED THE ORDER TOTAL LESS THE ACTUAL SHIPPING WE PAID TO SEND IT TO THE ADDRESS SUPPLIED.
OR, WE WILL BE MORE THAN HAPPY TO RESHIP THE ORDER TO THE CORRECT SUPPLIED ADDRESS WITH THE PAYMENT OF AN ADDITIONAL RESHIPPING FEE.
THIS INCLUDES ORDERS THAT ARE RETURNED DUE TO CUSTOMERS "FORGETTING" TO ADD/INPUT/FURNISH THEIR APARTMENT NUMBERS, CORRECT ZIP CODE, CORRECT ADDRESS SPELLING, SUITE NUMBERS ETC.